Heh. That’s a misleading title! I’ve been on holiday, so I’m late to posting this update. Just over a week ago, my most recent column, I Don’t Like It, was posted on A List Apart. I’d heard some designers discussing their clients in less-than-favourable terms. This kind of behaviour makes me cross. It’s the Clients From Hell attitude that poor communication is a client’s fault, when it’s more often a designer’s fault. It might be easier to talk about these situations in the abstract than give solid advice on how to behave better. So I gave it a try, with some example interactions in my column.