noyb aims to end “cookie banner terror” and issues more than 500 GDPR complaints
Written by noyb on noyb.
Missed this a couple of weeks ago, and it could make a huge difference to our browsing experiences (and compel sites to do better!)
Note: the misuse and overuse of “crazy” is unfortunate in the linked site. Self Defined dictionary recommends more appropriate, and less ableist, alternative words.
“Today, noyb.eu sent over 500 draft complaints to companies who use unlawful cookie banners - making it the largest wave of complaints since the GDPR came into force.
The GDPR was meant to ensure that users have full control over their data, but being online has become a frustrating experience for people all over Europe. Annoying cookie banners appear at every corner of the web, often making it extremely complicated to click anything but the “accept” button. Companies use so-called “dark patterns” to get more than 90% of users to “agree” when industry statistics show that only 3% of users actually want to agree.
Many internet users mistake this annoying situation as a direct outcome of the GDPR, when in fact companies misuse designs in violation of the law. The GDPR demands a simple “yes” or “no”, as reasonable people would expect, but companies often have the power over the design and narrative when implementing the GDPR.”
Why you can’t escape dark patterns
Written by Lilly Smith on Fast Company.
“[N]ew research suggests that only 11% of major sites are designing these so-called consent notices to meet the minimum requirements set by law.”
“So are design patterns that prevent the user from making an easy and clear privacy decision examples of simply poor design, or are these design patterns intentionally nudging users to share data?” “It has to be intentional because anyone who’s actually read the GDPR in an honest way would know that it’s not right,” says [David] Carroll. “Both the design and the functionality of them are very manipulative in favor of the first- and third-party collectors where possible.”
“It’s a design problem,” Carroll says, “but it’s a business model problem first and foremost.”
Related: as Tatiana Mac points out, we need to stop using “dark pattern”. For the practices in this particular article, I prefer “deceptive pattern”, “malicious pattern” or “anti-consent pattern” 🙃